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The Patient Experience of BLISCare Complication Protection

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With any surgical procedure, there are known risks. When surgical complications arise during or after surgery, the patient is expected to pay again to resolve the issue. BLISCare Complication Protection enables a physician to provide a financial backstop for a patient in order to avoid these additional, complication-related medical expenses.

With almost any purchase, consumers expect their purchases to be risk protected by way of warranties, money-back guarantees, etc. Unfortunately, as consumers of healthcare services, patients do not get that same protection. This problem is intensified when a patient pays “out-of-pocket” for a procedure. BLISCare enables physicians to offer their patients the risk protection they expect, should a complication occur as a result of their surgery. 

Only approved physicians qualify for the BLISCare Protection Plan. This plan provides protection for both physicians and patients should a complication from a planned event occur. The BLISCare Protection Plan steps in and pays the related medical bills associated with the complication that otherwise would be the patient’s responsibility.

They said, Don’t worry about this, it’s all taken care of.
— BLISCare patient when complications occurred six months after weight loss surgery

FAQs

Is BLISCare insurance for patients? +

No. BLISCare Complication Protection insures physicians who then enroll patients on their roster of protection.




What is the cost of BLISCare Complication Protection? +

Pricing varies depending on your procedure, please contact your BLISCare physician for the cost of BLISCare protection and more information. Some physicians include BLISCare protection in the surgical procedure cost.




What medical expenses are included with BLISCare protection? +

If your BLISCare physician diagnoses you with a protected complication, medical bills that are related to the treatment of your complication can be submitted and paid up to your physician’s protection limit. Those bills can include hospital fees, professional fees, pharmaceuticals, home health care, etc.




What happens if I am not near my BLISCare physician and I have a complication? +

Your role in the event of a complication is to contact your physician. If you are not nearby and need immediate care, please go to the nearest emergency room and contact your BLISCare physician as soon as possible. Your physician will then contact BLISCare to notify us that you may be experiencing an included complication. Our Claims Department will work with the practice and hospital to review and pay for complication-related care.




What complications are included/not included? +

Included complications vary depending on your procedure and the protection that your physician has arranged, please contact your BLISCare physician for a list of complications.




Is there a co-pay/deductible/any out of pocket cost for me? +

No, BLISCare is a one time payment for complication protection.




Is there a limit? +

Protection limits vary depending on your procedure, please contact your BLISCare physician for more information on the protection they have arranged.




When do I need to finalize my BLISCare protection? +

If your BLISCare protection is not included in your surgical procedure cost, you will need to notify your BLISCare physician of your request to be enrolled in BLISCare Complication Protection. The practice will then enroll you and direct you on how to make payment prior to your date of surgery.




How do I pay for the BLISCare Protection Program? +

Payment must be made prior to your date of surgery. For payment information please contact your BLISCare physician.




Can I obtain BLISCare Protection after my surgery? +

No. Your protection must be finalized and paid for prior to your surgery date.




Won’t my insurance pay for complications? +

Not typically. Normally your healthcare provider will not pay for elective procedures or the complications that result from them. It is always a good idea to verify that information directly with your insurance provider.




How do I find a BLISCare physician near me? +

For a list of approved BLISCare physicians in your area, please contact us.




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